Capabilities and Application of Business Central

Microsoft Dynamics 365 Business Central is Microsoft’s very own web-based Software as a Service solution used for resource planning across the organisations. This Enterprise Planning Software is the part of Microsoft Dynamics family, and it is the successor of Microsoft Dynamics SL, Microsoft Dynamics GP, and Microsoft Dynamics NAV.

Business Central Capabilities

Applications of Business Central

Microsoft has made it available in three different subscriptions or licensing options –

  • Essentials
  • Premium
  • Team Members

Business Central Capabilities

  1. Increase financial visibility
  • Microsoft Dynamics 365 Business Central helps the enterprises in making informed decisions by connecting and integrating data across sales, purchasing, accounting, customer transactions and inventory.
  • Enterprises can also improve their forecast accuracy by using the data modelling and analysis feature of this one of its kind Enterprise Resource Planning software. The software also allows you to customise and then share those reports across the system with Microsoft Excel integration.
  1.  Optimize your supply chain
  • With Microsoft Dynamics 365 Business Central’s built-in intelligence, you can predict in optimal time about when to replenish the stock. The software also allows enterprises’ to use sales forecasts and stock-outs that are expected to create purchase orders in advance.
  • To be able to maintain just the right amount of inventory at all times, use Microsoft Dynamics 365 Business Central. This software as a service solution automatically calculates stock levels, reorder points and lead times. It also suggests replacments when your requested items go out of stock.
  1. Boost sales and improve services
  • Based on your revenue potential, Business Central allows you to prioritise sales leads. One can also keep track of all their customer interactions and at the same time get guidance on cross-sell, upsell, and all the renewal opportunities during your entire sales cycle.
  • An enterprise can also gain a complete overview of their workloads, service tasks and employee skills for effective job allocation.
  1. Deliver projects on time and within budget
  • This one of its kind Enterprise Resource Planning software allows to create, manage and track all of the firm’s clients’ projects by creating timesheets that can be further developed, modified to ensure the profitability of the project.
  • A firm can also improve their decision-making process using this software as a service solution. By using real-time insights on profitability, product status and resource-usage metrics can be kept track of.

Applications of Business Central

  1. Business Central delivers a consistent service experience for enterprises by offering a threaded view of all the experiences of their customers. The firm can offer every customer a unified experience even if their case gets transferred among agents or channels.
  1. With Business Central your enterprise can deliver value at every touchpoint of the company essentially by personalizing your interaction with your customer. By making use of Customer insights provided by Dynamics 365 Business Central, the enterprise can anticipate the needs of their customers in advance.
  1. Among various other features provided by this software, Business Central also provides the enterprises with the feature to interact with their clients on their preferred channels.
  1. One of the most distinctive applications of Business Central is that it offers knowledge articles relevant to you with accurate results. You can also use the relevance search to identify the articles that are very useful to you and tailor your preferences accordingly.

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